How Low Coding App Transforms
Human Resource Management for Kew Green Hotel
Four Star Hotel in Hong Kong
Kew Green Hotel Wanchai Hong Kong
Instantly digitize the complicated "procurement process", create a purchase application form 90% faster than customization, and fully support the three major OS platforms.
Leave application process was complicated before Kew Green adopted ReportNOW’s e-leave and e-procurement systems. Real-time information about the approval process and status could not be obtained. Staff had to fill in three sets of leave application forms, which were time-consuming and paper-wasting. Staff from Human Resource Department could not benefit from automatic calculation when calculating staff’s holidays that would often lead to errors. As a digital platform that operation systems including iOS, Android and Windows, ReportNOW provides high flexibility for hotel staff to apply for leaves anytime, as well as to check on their annual leave status and procurement process on their own computers and phones. Digitalized management not only allows user-friendly and convenient operation, but also saves paper and time. It can also enhance the management efficiency of the hotel through the more effective allocation of human resources.
Despite the availability of numerous systems in the market, it would be difficult for a hotel to integrate, manage and process the data from different departments if each department utilizes different systems. That is why Kew Green has chosen ReportNOW, a single platform which enables the managerial practices for various departments at once. By building a Core Data Center as the basis for data management, ReportNOW allows Kew Green to access and retrieve all the reports from the same database rather than separate databases through which the central management can be effectively achieved. For Kew Green, ReportNOW provides a useful tool and system for thorough and centralized management. Given that different departments (e.g. Human Resource Department, Purchasing Department, Engineering Department, Housekeeping Department, etc.) can use the system simultaneously, it facilitates the communication between departments, leading to the more effective and efficient management as a whole. On the other hand, r-Designer, one of the functions of ReportNOW, enables the hotel to build customized forms and reports. Owing to such flexibility, Kew Green can easily design and establish various forms and reports that meet the needs of different departments for their varied tasks and operational procedures, as well as the management requirements at different levels, thereby giving rise to the digitalized management that is specifically designed for the hotel and its business development. Not only does it save the scarce human resources, but also paves a way for Kew Green’s realization of digitalized and innovative management. Last but not least, Kew Green has mentioned that they may recommend ReportNOW to three other sister hotels, such that the hotel can benefit more from the system in terms of management and expenditure.